Human service integration Essay Example | Topics and Well Written Essays - 2500 words

Human service combine - Essay Examplescale. Historically, pilot programs and studies of best practices withstand not been widely replicated, not because they were bad st cropgies, scarcely rather a critical component was missing steep- transactance leading. (Atkinson, 1999)Although we traditionally associate lead with the kick the bucket of the chief executive, the missing component in successfully integrating services is leadership work performed end-to-end the agency. An agency with sufficient leadership capacity to integrate services is made up of employees who all perform components of leadership work, management work, task/technical work, and team skills. (McLennan, Caza, 2003)Why Has Service Integration Been So ruggedWe know why we need to integrate services, we know what weve learned from our successes and failures, and we know that we must build leadership capacity throughout the organization. Why, then, have we been unable to make service integration a reality In a nutshell, we are trying to get integrated performance from a ranked system that was intentional for standardized production. There is no standard customer each needs different things in different combinations at different times for different reasons. Nor are we doing production work.The hierarchical organizations we work in were knowing 100 years ago for standardized production under drastically different economic, technological, social, and political conditions. The rate of change during that time was relatively slow. Service integration has been elusive because it requires that we create flexible, performance-based, integrated organizations despite our hierarchical history and structure. In a survey of APHSA members, today however, 86 percent of the respondents said they envision their agencies integrating or consolidating its... The need for public human service agencies to integrate services is well established. A life-size number of human service agencies be aware of that in order to achieve positive results for under fire(predicate) families and children, they must focus holistically on the customer.Although service integration is well established in theory, making it an usable reality has remained elusive over the last 20 years, but not for lack of effort or creativity some agencies have made phenomenal progress toward service integration, despite complex and ever-changing political, economic, demographic, and technological conditions. Service integration is the ultimate transformational change for public human services. It will become a broadly exhibited reality only when the leadership work is done at all levels. We will not wake up tomorrow morning to find that service integration has happened. Creating human service agencies that adapted this description relies upon our ability to build and sustain the capacity to do leadership work throughout our organizations. Unfortunately, leadership development has historically been done in the margins as an add-on to our already busy schedules. As we have learned in 20 years of attempting to integrate services, we cannot fundamentally change the way we do occupancy in the margins. We must view leadership development as the critical component it is because leadership for high performance is the bottom line to making service integration a reality.